Privacy Policy

www.playbet.comis the portal used by Diamond Link Limited and Lucky Stream Limited, companies incorporated in Malta having company numbers C 53883 and C 53884 respectively and their registered office at 66, Old Bakery Street, Malta (“the Companies”) to offer a gaming platform licensed and regulated by the Lotteries and Gaming Authority Malta for its’ registered users. This privacy policy demonstrates our firm commitment towards respecting your privacy, in keeping with the high data protection standards prevalent throughout the EU. The following discloses our information gathering and dissemination practices:”

Amount and type of Information

THE COMPANIES are the sole owner of the personally identifiable information collected on these websites. Please note that if you choose to visit Playbet your visit and any dispute over data privacy is subject to this Privacy Policy and the application of the Laws of Malta. Registration: We do not require any information from you in order to browse our website. However, in order to use certain features, such as to set up an account and place wagers and bets, a user must first become a member. During registration a user is required to give certain contact information (such as a name and an email address). We use this information to communicate and make contact with the user about services for which the user has expressed an interest. It is optional for the user to provide additional information such as demographic and other details, although this is encouraged so we can provide a more personalized service on our site. When a user wishes to deposit money into their account electronically, we need to know the user’s credit card number and expiration date in order to process the user’s transaction and allow the user to place bets and begin wagering. If we have trouble processing a wager, the information is used to contact the user. This information is also needed in case of a pay-out. Information Use: We may use your IP address to help diagnose problems with our server, and in order to help administer our Web site. When placing a wager, or logging into our secure server, your IP address is tracked against your user ID for the dual purposes of preventing fraud and creating an audit trail. This information is not used or accessed for any other purposes. We may also use information such as email addresses to alert our customers of special offers or promotions that we deem may be of interest to you. If you do not wish to receive this information please send an e-mail to [email protected]Queries/user requests: We use e-mail links located in our contact us and suggestions pages to allow you to contact us directly with any questions or comments you may have. We will use your personal data to respond directly to these questions or comments and to provide you with a service. THE COMPANIES do not collect personal data that is not superfluous or not relevant. Furthermore, THE COMPANIES strive to keep all personal information accurate, complete and up-to-date. THE COMPANIES will not use your personal data for any other purpose without your prior consent.

Sharing of data:

We will not sell, trade, or share the personal information which you have entrusted to us, unless this is done with your consent. No personally identifiable data will be sold or otherwise transferred to unaffiliated third parties, except under the circumstances described in Compliance with Legal Process below. Advertisers: We may share website usage data (in aggregate form) about visitors to with one or more reputable third-party advertisers for the purpose of measuring the effectiveness of our online advertising initiatives. For this purpose, we note some of the pages you visit on our website through the use of pixel tags. However, we would like to bring to your attention that data shared with third-party advertisers is not personally identifiable. Third Party Intermediaries: We use a credit card/payment processing company to process. These companies do not retain, share, store or use personally identifiable information for any secondary purposes “Opt-in”, “opt-out”, access, correction and cancellation of personal data Correcting/Updating/Deleting/Deactivating Personal Information: If a user’s personally identifiable information changes (such as phone numbers, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can usually be done by emailing our Customer Support at [email protected]


THE COMPANIES use reasonable security safeguards to protect players’ personal data against such risks as loss or unauthorized access, destruction, use, modification or disclosure of data. All employees, contractors and other companies engaged by THE COMPANIES for work that involves access to personal information are contractually required to keep the information confidential and not to use it in any way other than what is necessary to perform their work. Compliance with Legal Process We may disclose personal information if we are required to do so by law or if we in good faith believe that such action is necessary to (1) comply with the law or with legal procedure; (2) protect and defend our rights and property, including taking the necessary measures to combat fraud; (3) protect against misuse or unauthorised use of our website and content; or (4) protect the personal safety or property of our users or the public (among other things, this means that if you provide false information or attempt to pose as someone else, information about you may be disclosed as part of any investigation into your actions).

Your rights

In addition to the safeguards implemented by our company, your personal data is protected in Malta by virtue of the Data Protection Act, Chapter 440 of the Laws of Malta and any subsidiary legislation issued under it.


By using this site, you accept and consent to the practices described in this Privacy Policy. Whilst reserving the right to change any of our online Privacy Policy at any time, as it deems appropriate in its sole discretion, THE COMPANIES will post the changes on this page so that you are always aware of what information we collect, the way that we use it and under what circumstances we disclose it. If you do not agree to the changes, you will have the option to close your account and to tell THE COMPANIES to delete your personal information. Please note that these privacy provisions are not applicable to data collection practices for THE COMPANIES outside of this web-site.